OFFICE AUTOMATION AND SECRETARYSHIP

• Office software applications (MS Office, Google Suite)
• Document preparation and management
• Communication and correspondence techniques
• Time management and organization
• Records management and filing systems
• Customer service and relations
• Basic accounting and bookkeeping
• Office etiquette and professionalism

Learning Outcomes:

• Master office software applications and document preparation
• Develop effective communication and organizational skills
• Understand records management and customer service techniques
• Apply basic accounting and bookkeeping principles
• Demonstrate office etiquette and professionalism

Career Opportunities:

• Office Administrator
• Secretary
• Receptionist
• Personal Assistant
• Administrative Assistant
• Office Manager

Course Highlights:

• Hands-on training in office software applications
• Real-world scenarios and case studies
• Expert instructors with industry experience
• Flexible study options (full-time or part-time)
• Comprehensive curriculum covering all aspects of office administration and secretaryship

Assessment:

• Quizzes and assignments
• Project work and presentations
• Written exams
• Practical skills assessment

Duration: 32 weeks

Certificate: Diploma in Office Automation and Secretaryship